Introduction
Welcome to MZOS ("we," "our," or "us"), operated by , headquartered in Pune, Maharashtra, India. We provide career-focused training programs in technology and AI-driven domains.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website mzos.com or interact with our services, including counseling sessions, course enrolments, and communications.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our platform.
This policy applies to all users — visitors, prospective students, enrolled students, and anyone who submits their information through any form on our website.
Information We Collect
Information You Provide Directly
When you interact with our website — for example by filling in a counseling request, booking a demo, or enrolling in a course — we may collect:
- Full name — to personalise your experience and communications
- Email address — for sending course updates, counseling follow-ups, and important notices
- Phone number — for our counseling team to reach you
- Course preference — to match you with the most relevant programme
- Any other information you voluntarily provide in forms or messages
Information Collected Automatically
When you visit our website, certain technical data is collected automatically by our servers and analytics tools:
- IP address and approximate location (city/region level)
- Browser type and version, operating system, device type
- Pages visited, time spent on each page, referral URL
- Clickstream data — how you navigate through the site
- Session and cookie data (see Cookies section below)
Information from Third Parties
We may receive limited information about you from third-party platforms if you interact with our social media pages (LinkedIn, Instagram, YouTube, or X/Twitter) or click on digital advertisements.
How We Use Your Information
We use the information we collect for specific, legitimate purposes:
- Counseling & Enrolment: To contact you about your course enquiry, schedule counseling calls, and process your enrolment
- Course Delivery: To provide you with access to learning materials, schedules, live sessions, and assessments
- Communications: To send you important updates, batch schedules, assignment reminders, and notices related to your enrolment
- Marketing: To send you promotional information about new courses, offers, and events (you can opt out at any time)
- Improvement: To analyse how our website and courses are used so we can improve them
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To detect and prevent fraud, abuse, or unauthorised access
We never sell your personal information to third parties for their own marketing purposes.
Sharing Your Data
We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., email platforms, CRM tools, payment processors). These parties are contractually bound to handle your data securely and only as instructed by us.
- Hiring Partners: If you enrol in a placement-linked programme, we may share your resume or profile (with your explicit consent) with our hiring partner network to facilitate job placements.
- Legal Obligations: If required to do so by law, court order, or governmental authority, we may disclose your information to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you beforehand.
- With Your Consent: For any other purpose with your explicit prior consent.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device by your browser.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function correctly (e.g., session cookies, CSRF protection). Cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., page views, time on site). We may use tools like Google Analytics.
- Marketing Cookies: Used to deliver relevant advertisements on third-party platforms (e.g., Google Ads, Meta Pixel).
- Preference Cookies: Remember your choices and settings for a better experience on return visits.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. Most browsers provide instructions for managing cookies in their Help section.
Data Security
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it:
- All data is transmitted over HTTPS (SSL/TLS encryption)
- Passwords are stored as bcrypt hashes — never in plain text
- Access to personal data is restricted to authorised personnel only, on a need-to-know basis
- We conduct periodic security reviews of our systems and practices
- Forms are protected with CSRF tokens to prevent cross-site request forgery
Important: No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
If you believe your personal information has been compromised, please contact us immediately at info@mzos.in.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.
- Enquiry data (counseling forms) — retained for up to 2 years or until you request deletion
- Enrolled student data — retained for the duration of the course plus 5 years for records
- Marketing data — retained until you unsubscribe or request deletion
- Website analytics data — retained in aggregated, anonymised form for up to 26 months
When your data is no longer needed, we securely delete or anonymise it in accordance with applicable laws.
Your Rights
Depending on your location, you may have certain rights regarding your personal data. We respect and honour these rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten") in certain circumstances
- Right to Restrict Processing: Ask us to pause the processing of your data in certain scenarios
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing of your data for marketing purposes at any time
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing
To exercise any of these rights, please contact us at info@mzos.in. We will respond within 30 days. We may need to verify your identity before processing your request.
Children's Privacy
Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at info@mzos.in. We will take steps to delete such information promptly.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will:
- Update the "Last updated" date at the top of this page
- Post a notice on our website homepage for material changes
- Where appropriate, notify enrolled students by email
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the revised policy.